DM: Re: churning

[Steve Waterhouse]

Dear all,

In response to the question about churning, I would like to draw your attention to our white paper on churning at:

http://www.ultimode.com/churn.html

We analysed a set of publically available telco data using ACPro, a clustering package being developed at Ultimode Systems. The solution we found using was more interpretable than other data mining methods such as neural networks while still allowing predictions about churn rate to be made.

We have also submitted this work to KDD 98. A preprint of this paper (and others) can be found at:

http://www.ultimode.com/publications.html
Regards,


Steve

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Steve Waterhouse 
Ultimode Systems
Data Mining Consultancy

2560 Bancroft Way #213,
Berkeley, CA 94704

T: 510 548 8978 F: 510 845 2292 M: 415 420 3365                 
E: stevew@ultimode.com W: http://www.ultimode.com
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