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DM: Hallberg Rassy's problemFrom: wang yongjiang Date: Fri, 10 Apr 1998 09:19:57 -0400 (EDT) Hallberg Rassy writes: > 4.Using SPSS neural connection I made up a neural network based on >a set > of 4000 active+4000 churned > 5.The data was: calling patterns of july, agoust and september the > target was: churn/no churn situation in december > 6.The results was promising: 90% of real churn anticipated, with a > cut-off probability of 80% > 7.The same network was used on october, nov, dec. data to >anticipate > march churn the results dropped to a terrific 11% with the same >cut-off > of 80%: totally useless There is far too little information to render an accurate diagnosis, but when the success rate on the test set drops so far below chance, the first thing to consider is user error. Note that the success rate on the test data is approximately 100% minus the success rate on the training data. Perhaps the target variable was coded backwards in the test set. -- Warren S. Sarle SAS Institute Inc. The opinions expressed here saswss@unx.sas.com SAS Campus Drive are mine and not necessarily (919) 677-8000 Cary, NC 27513, USA those of SAS Institute.
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